1hr FREE meeting to get to know your business NOT sell to you!

This is NOT a web sales meeting, it's a chance for us to better understand your business. We know that if we understand your business fully then we'll be able to properly advise you about your website development to the point that no other web company will come close. This is because our team is one of the only business focused, marketing driven, web developers in Queensland. 
Most web site design companies charge 30-50% upfront because they don't care if you ever finish the site! We charge 5% upfront as a token amount to start work and 95% only when you are 100% happy. This is one of our strongest points of difference.  

FREE Web Site Advice Line: 1300 657 772
"We don't ask you what you WANT; 
we work out what you NEED to achieve your goals."
One point of contact with a senior advisor who's not going to leave your side!

When you become a client at Mentis, we pair you with a senior, highly experienced and valuable team member that will be your contact FOR LIFE and is incentivised in such a way that they're staying with us for the long run. That's right; we have processes and systems that ensure you never have to go through the tedious process of 'starting again' with a new member of our staff.
"We understand that knowing your business 'inside and out' is what it takes to be successful and we know that you'll 'fall in love' with the website design and business advice we give you."
Don't talk to a junior client manager or sales person ever again!

Our client-facing staff are the most experienced, most intelligent staff in our entire organisation. They have the most diverse knowledge base and are personally responsible for delivering your entire project. Unlike other web companies, our client facing team are in charge of our production department. That's original!
"Imagine having full time access to get advice from someone who has actually built successful online businesses before!"
Website Development Line: 1300 657 772
The planning of your web page design is the most important step. 

While most of it will happen behind the scenes without you even knowing, there are a number of things we need to plan to ensure your web page design is successful. 

There are so many horror stories about people waiting months for their website to be built. Ours are guaranteed within 7 days because they are planned properly to start with. And because you only pay when you are happy, we are focused on achieving this every time. 

Web page concept to practical delivery in 
7 days guaranteed
Being successful online is about working out where you want to get to and then mapping a realistic path to get there. Sometimes our first meeting is all about helping the customer understand what is actually possible and what are realistic expectations in the first, second and third years. 
Statistics show the shocking truth:

"The average website takes more than 12 weeks to be completed. Some clients report it has taken months!"

If you want your website built fast and to a standard that is going to work for you then there is no other web company in Australia that can guarantee turn around in 7 working days. 

Our production model is designed in such a way that we put all our manpower on a project and get it knocked over almost instantly so that your ONE POINT OF CONTACT can spend the rest of the time working with you to start getting you results. If a web company tells you they take 4 -8 weeks to build a website then ask yourself "How many websites can they build in a year?"
FREE Website Development Advice: 1300 657 772
Our SEO service is a single, quantifiable, body of work not an unknown ongoing charge like the others!

When we build your website design we make sure that it is 'ready' to be optimised to any degree you desire. How much you invest in SEO is completely up to you but most industry leaders are compelled to spend in line with what the competition of their industry dictates. Translation: If you are in a highly competitive industry like 'banking' then you'll have to spend a lot more than if you were a fruit transport business. 

We usually start by recommending a base spend to complete a body of work that will get you to the top of most industries. Then we sit back and wait a few weeks to see where it gets you. 

Often this work can keep you front and centre for a year or two and doesn't require any ongoing work. In the more competitive industries we'll have to go and do a second body of work and from there we'll know exactly what needs to be spent to keep you in the desired position. SEO is a fine art and we believe that it is really important that our clients understand how it works so that they can share the excitement of achieving goals with us. 

Most common question:  How to get to page one in Google?
We use Pay-per-click with Adwords, Merchant & Re-marketing to get you traffic across thousands of keywords when SEO is not economical. 

Because of the limited amount of web companies doing things properly in the Adwords space, there are actually still a lot of opportunities online that clients can take advantage of when advised correctly. We have many clients that are the leaders in their industries and we are proud to have an ongoing relationship with these clients to ensure they stay there. We have seen instances where competitors are spending 5 or 6 times what our clients are for equal or less results.
Because we are very confident in our ability, we can control many factors and we often work with clients to focus on specific targets that bring higher rewards. It's not just about 'lots of traffic' but 'quality traffic' that your business will benefit from. 

Here's an example: 
Plumbers generally provide quotes before performing major works, which takes time. Another down side to quoting is that your conversion rate is lowered by the other companies quoting for the same work. For this reason our client might decide that emergency work is better because emergency customers are less concerned with price and more likely to go ahead. A bit of research might also show that the search phrase 'emergency plumber' might also happen to be cheaper to bid on and therefore a far higher return on investment. 
FREE advice from website developers: 1300 657 772
If your web company hasn't explained API's then they're hiding something.

People come to us and say things like "Can you build this..." to which we usually answer "That technology already exists and was developed by a multimillion dollar company, lets just integrate their technology, save you hundreds of thousands of dollars and get you results sooner". We don't want to spend your money; we want to make you money! 

The average website company will try to upsell you on lots of custom tools and software because they need to keep their web developers working and profitable; at Mentis we will always opt to use existing technology or APIs instead of developing web technology from scratch. What most clients don't realise is that almost every technology already exists, it's just a case of finding it and integrating it as part of a feasible, effective web development solution. 
If you don't know what we are talking about then you should definitely have us explain it to you before you make any decisions to build a web page design with anyone else. In short, there are thousands of technologies that have already been created to do millions of things. We look at which ones would be of benefit to your business. There are APIs for things that most people don't even know exist. It is very exciting what can be done and we can't wait to show you!
Automated email subscription maintains customer engagement. 

We are quite passionate about setting up automated communication pathways where clients are escorted through an automated series of educational emails from the moment they engage with the web page design.

We recommend the method that would be best used to  'sign up' clients and we design a process that would be adopted in terms of relationship building and incentivising.
 
Probably the most important part of a web site design is deciding what sales pathway the user will take. 
Too many website developers build websites that look pretty but don't actually function effectively. We want to lead your customer on a path of buying while building confidence in your product or service and above all creating an emotional relationship between your brand and their subconscious. 
We make the content that you don't supply. 
No excuses for delays!

One of the oldest excuses in the book is "We can't finish your website until you provide the content". Our staff have worked for other website companies and the single most annoying thing that upset them was the 'long winded' development times and stringent approval process. We don't have any of this at Mentis. Our web developers just get in and get it done fast so that you can get on with your business.  
Because  we have active ongoing clients, we understand that to take a new client on we need to be able to handle their work into the future. For this reason, we have designed our model to only take on new clients as our team can handle them. 
FREE advice from web page developers: 1300 657 772
Videos increase time on site, conversion rate and customer satisfaction!

We have highly experienced film professionals on our team who have worked on hundreds of film, animation, special effects and multimedia projects. If you're looking for ways to better engage your audience then you should definitely consider adding a video to your website. We can create action packed videos from $500 - $10,000 depending on how long and how complex they are.
Customers demand smart, 
interactive content.

The days of a simple brochure style web site design are slowly fading away. Visitors demand something far more interactive these days. We'll show you how to build a 'two way' interactive, environment that your users will love engaging with. 

We have used calculators, forms, questionnaires, competitions, tests, comments, user ratings, tagging and all kinds of user generated content to make the web site visitor interact with clients. 
Can your customers transact? We've sold products worth several thousand dollars each online! You'd be amazed...

We decide on a payment gateway as well as the payment management and processing technology. For example, gyms are now selling memberships online and allowing people to sign up to regular billing virtually. Traditionally they needed hard copy signed contracts for automatic billing however now there is API technology that negates this for websites.

Conversion tracking is also a serious part of web page development and needs to be thought through in advance so that the proper tracking codes can be positioned throughout the web site design.

It is also advisable to attribute a 'weight' to either a sale or an enquiry so that you know how the site is performing in terms of revenue online vs revenue that occurs over the phone, email or in person. 
FREE Web Site Development Advice : 1300 657 772
Recurring billing automation and subscription based business models are the future of online businesses. 

Gyms have been doing it for decades! If you haven't added a form of recurring revenue to your business then it's time you sat down and had a good think. One of the quickest, most reliable ways that businesses grow is by charging an ongoing recurring fee for some form of service (Preferably one that doesn't cost much to deliver). Traditionally businesses had to sign people up to hand written contracts for banks to accept them however recent advancements have meant that even mum and dad businesses can now offer recurring revenue and have customers sign up online. For as little as $1000 we can setup a professional and secure recurring billing API solution for you and integrate it into your website.
Complex delivery calculations for any product to anywhere in the world.

Whether you're shipping an elephant or a pair of shoes, we can integrate a super smart shipping API into your web site design that will compare almost every shipping business in the world and return to the customer with an instant shipping price LIVE on your site. 

This is perfect for businesses that require a complex shipping engine and don't want to spend thousands paying a website company to reinvent the wheel!
Once the build is done, make sure your web development company knows how to market you and how to get more traffic online.

Our team includes marketing and public relations professionals that can get the word out about your new website. Our database of nearly every media channel in Australia makes for an exciting launch. We work with you to find the 'juicy angle' and write a press release that will get interest. 

We also have a massive depth of experience in 'real world' marketing and advertising that works with web development to create a stronger, more effective campaign.  
Our team has worked on projects where something as simple as gift cards and in-store posters have successfully doubled or even tripled client sales figures. We will share with you our tricks for building a successful web presence using both online and 'real world' marketing. 
Web Page Development Advice: 1300 657 772
Responsive or traditional; we help you decide based on your mobile market.

Are you one of those iphone users that always scrolls to the bottom of a mobile friendly site and clicks 'view desktop version'? Then you're not alone; many people search in this way. But there are also those who love to use mobile websites. We'll show you all your options with respect to building content for a range of devices. We'll advise you on what works for the customer, NOT what every other website company wants to sell you. If you are going to have multiple versions of your site then you need to make sure that the content is going to carry across every version so that you don't have to re-enter it multiple times. 
Designed by branding & marketing gurus not coders.

Lots of website companies will show you 5 designs and get your approval on 1. We spend the same amount of time designing the right one we believe in and guarantee you'll love it. 

THAT'S CONFIDENCE!
You decided to use a professional website company because you wanted THEM to tell YOU what is best online. 

The way we work is refreshingly different to most other web businesses. When we have finished your site and are proud of what we’ve done, we will then explain what we did and why. If for any reason you are not over the moon with the result, we will go back to the drawing board but if we don’t agree with you, we will explain the importance of what we did to ensure you get the best result.

Our unique attitude to web development and getting customers results is why we have a 100% hit rate of ecstatic clients. Call us for some phone numbers. Remember, we don't let you pay until you are 100% happy.
Great images turn visitors into buyers.

Would you have read this entire page if it was simply a block of text? Probably not. Images are extremely important to capture the minds of viewers long enough to educate them. 

Where you don't have enough images, we will purchase high quality stock images to use on your site. Don't worry, we won't use the typical American looking stock images that everyone hates so much; our website developers have a keen eye for what looks good.
FREE Web Development Advice: 1300 657 772
Custom photos only when absolutely required!

We don't suggest that you go out and take photos for the fun of it but we will tell you if it is absolutely required. If you are selling 'things' then it is essential that your products are captured in a professional manner. 

"It doesn't have to be expensive; we've even setup in-house studios for clients with low budgets and trained them how to take their own photos. Whatever the solution, we are here to work with clients to get them the most effective outcome possible for their budgets." 
Emails hosted on Google's global 
mail server + Google Apps 

If you're not using Google Apps then you need to start. We'll sit down and show you how to get the most out of the cloud and take your company's efficiency to a whole new level. There are endless benefits to hosting your emails with Google and if you're a little slow to adopt new technology, you can still use Outlook or Mail software to manage it if you want. 

We'll setup all your emails for you plus help you with things like email stationery, auto responders, calendar integration and nicknames. 
1300, 1800 and 13 numbers plus loads of telco products

Look and sound like a national company with a 1300, 1800 or 13 number. And a classy welcome message or a PUSH 1, 2, 3 auto direction facility to reduce reception staff and increase perceived professionalism. Throw your FAX out the window and receive and send faxes with your email. Setup live answering when your staff are unavailable. All these services and a lot more are available to be setup for you as part of your web page development. 
Web Strategy Advice Line: 1300 657 772
We don't bill you to talk to us; 
we LOVE to help!

Support.... what support.... most website companies will charge you for everything post website launch. At Mentis web page development, we build strong, referring clients because of our amazing customer service and support. We actually get our clients results and most subscribe to the philosophy that "If we're making them money then they're happy to keep using our services."

We actually love what we do! You'll feel it every day you discuss your business with your ONE POINT OF CONTACT. 
You won't be lumped with a staff member who's going to get promoted or leave; we pair you with a permanent senior member of our team who's committed to our company. 
Our trophies are our client's successes! Call us to speak with them. 

Some website companies have trophies from all kinds of internet competitions. We don't enter competitions. Our reward is seeing our clients with a successful website that makes them money. 

"When you are happy with our work we'll be asking you to share your experience with our next 5 potential clients."

We are not concerned how technically amazing our sites are as long as they work across all browsers, load quickly, rank highly and make money for our clients. The relationship we have with our clients is unlike any other website business in Australia. Call us today and start experiencing real customer service. 

Where to now?